Privacy Policy

Absolute Home Services ("we," "us," or "our") respects your privacy. This policy explains how we collect, use, and protect personal information when you visit ahsbc.com or contact us for HVAC services in Metro Vancouver, British Columbia.

Information we collect

When you submit our contact or quote request form, we may collect:

• Name
• Phone number
• Email address (if provided)
• City or service area
• Service requested and any message you include

We may also collect standard technical data when you browse our site, such as browser type, pages visited, and approximate location derived from IP address, through analytics tools if enabled.

How we use your information

We use your information to:

• Respond to quote requests and service inquiries
• Schedule appointments and provide HVAC services
• Communicate with you about your request
• Improve our website and customer experience
• Comply with legal obligations

We do not sell your personal information.

How we share information

We may share information with:

• Service providers that help us operate our website or deliver email notifications (for example, form processing services)
• Professional advisors or authorities when required by law

These providers are permitted to use your information only to perform services on our behalf.

Data retention

We retain contact and service-related information for as long as needed to respond to your inquiry, provide services, and meet legal or business record requirements.

Security

We take reasonable steps to protect personal information. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your rights

Under applicable Canadian privacy law, including the Personal Information Protection and Electronic Documents Act (PIPEDA) where it applies, you may request access to, correction of, or deletion of your personal information, subject to legal exceptions.

To make a request, contact us using the details below.

Cookies and analytics

Our site may use cookies or similar technologies if analytics are enabled, to understand how visitors use the website. You can control cookies through your browser settings.

Links to other sites

Our website may link to third-party sites such as Google or the Better Business Bureau. We are not responsible for the privacy practices of those sites.

Contact us

If you have questions about this policy or your personal information:

Absolute Home Services
130 Glacier St #7, Coquitlam, BC V3K 5Z6
Phone: (604) 321-5959
Email: info@ahsbc.com (confirm)

We may update this policy from time to time. Changes will be posted on this page with a revised date.